FAQ

Frequently Asked Questions

Everything you need to know about the Accommodation Provider Growth Program.

APGP is an independent business-to-business referral and marketing platform that connects SDA and SIL accommodation providers with placement-ready NDIS participants. APGP operates on a success-based model — providers pay only when a participant completes intake and moves into their accommodation.

APGP is an independent referral and placement facilitation platform. APGP does not provide NDIS supports, care services, or accommodation directly to participants. All fees payable under the APGP are commercial business-to-business fees and are not charged to, deducted from, or claimed against a participant's NDIS plan.

A success-based placement fee applies only when a participant completes intake and moves into your accommodation. The fee is calculated as a percentage of the participant's annual NDIS funding allocation, subject to a minimum and maximum cap. A tailored quote is issued for each placement.

APGP enables providers to maintain stable occupancy, reduce vacancy downtime, remove marketing and recruitment overhead, improve participant matching quality, and focus on delivering exceptional in-home supports — all through a zero-financial-risk partnership structure.

Participants benefit from professional matching to properties that meet their specific support needs, a managed intake process that reduces administrative burden, and access to quality SDA and SIL accommodation with appropriate support structures in place.

All partnership arrangements under APGP are strictly business-to-business. Fees relate solely to commercial referral services provided by APGP to accommodation providers — marketing, intake coordination, participant matching, vacancy support, and portfolio management. These arrangements do not involve participant billing and are entirely separate from NDIS funding processes.

Managing vacancies independently requires significant investment in marketing, lead generation, qualification, and intake coordination. APGP brings an established pipeline of pre-qualified participants, professional matching capabilities, and a proven intake process — delivered on a success-based model that means you only pay when a participant moves in.

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