What Is The Live Feed?
Real Enquiries. Real Participants. Real Time.
Every day, we receive accommodation enquiries from NDIS participants, their families, and support coordinators through our marketing channels and CRM. These enquiries are automatically fed into the APGP platform as they arrive.
As a registered APGP provider, you see these enquiries in real time — anonymised to protect participant privacy, but containing all the information you need to assess whether you have a suitable property.
When you find a match, you express interest directly in the platform. Our team then facilitates the introduction and manages the full intake process through to move-in.
Dwelling
House
Timeline
Immediately
State
NSW
Submitted by
Support coordinator
Dwelling
Apartment
Timeline
Within 30 days
State
VIC
Submitted by
Family member / carer
Dwelling
Group home
Timeline
Within 60 days
State
QLD
Submitted by
Support coordinator
What's Included in Each Enquiry
Every enquiry contains enough detail to assess suitability — without compromising participant privacy.
What You See
Accommodation type e.g. SDA, SIL, STA, MTA
Dwelling preference e.g. House, Apartment, Group home
NDIS registration status e.g. Registered, In progress
Who submitted the request e.g. Support coordinator, Family member
Move-in timeline e.g. Immediately, Within 30 days
Preferred state e.g. NSW, VIC, QLD, etc.
Support needs notes e.g. High physical support, 24-hour care
APGP lead ID e.g. M12-847291
What's Protected
To protect participant privacy, the following information is never shown to providers in the feed:
Participant name
Contact details (phone, email, address)
NDIS plan details or funding amounts
Medical or diagnostic information
Any personally identifying information
Personal information is only shared after the provider submits a signed Referral Agreement and Consent Form, and our team has reviewed the match.
How It Works — Step by Step
From enquiry to placement — the full process explained.
Leads Come In Through Our CRM
Every time a new NDIS participant enquiry is received through our marketing channels, it is automatically fed into the APGP platform in real time — no manual entry, no delays.
Providers See Anonymous Enquiries
Registered APGP providers log in and see a live feed of participant accommodation requests. No personal information is shown — only the accommodation type, dwelling preference, NDIS status, timeline, and state.
Provider Expresses Interest
If a provider has a suitable property, they click 'I'm Interested' and complete a Referral Agreement and Consent Form directly in the platform. The whole process takes under 2 minutes.
Our Team Facilitates the Connection
Once a provider submits their interest, our team reviews the match and contacts both the participant and the provider to progress the placement — managing the full intake process.
Placement Confirmed — Provider Pays
The provider only pays when the participant completes intake and moves into the accommodation. Zero upfront cost. Zero risk. 100% results-based.
Why the Live Feed Changes Everything
Most providers spend months waiting for the right participant to come along. The APGP live feed puts you in front of qualified enquiries the moment they arrive.
Real-Time Access
Enquiries appear in your dashboard the moment they arrive from our CRM — no waiting, no weekly reports, no missed opportunities.
Pre-Qualified Leads
Every enquiry in the feed comes from our participant pipeline — meaning they've already been through our initial qualification process.
Pay Per Result
You only pay when a participant moves into your property. Browsing the feed and expressing interest is completely free.
Common Questions
Who can see the live enquiries feed?
Only registered APGP providers who have created a free account and logged in to the Provider Portal. The feed is not visible to the public.
How often are new enquiries added?
Enquiries are added in real time as they arrive through our participant pipeline. New leads are marked with a 'NEW' badge for the first 48 hours.
What happens after I express interest?
You sign a Referral Agreement and Consent Form directly in the platform. Our team then reviews your interest and contacts both you and the participant to progress the placement.
Is there a cost to access the feed?
No. Registering for APGP and accessing the live enquiries feed is completely free. You only pay a success-based fee when a participant moves into your accommodation.
Can I express interest in multiple enquiries?
Yes. You can express interest in as many enquiries as you have suitable properties for. Each expression of interest requires a separate Referral Agreement and Consent Form.